FAQs


How much does your service cost?

Our fee is $40 per hour, with a two hour or $80 minimum for service in Manhattan. There is a $40 surcharge for service to the other four boroughs. The fee for service in New Jersey, Connecticut and outside New York City will be quoted on a case by case basis.


How much notice do I need to give to set up an appointment?

We suggest that you make an appointment for your chaperone service when you make the appointment for your procedure. However, we will do our best to accommodate you whenever you contact us.


Do you provide service outside New York City?

Yes, we provide service to the tri state area.


Do you provide transportation?

We transport our patients by taxi or car service. The patient is responsible for the cost of transportation to their destination.


I will need ice on and off for every 15 minutes the first 24 hours following my surgery. Can someone stay overnight to assist me?

Yes, we will stay with you following surgery as long as you need us – to apply ice, monitor medication, make sure you are hydrated and have food to eat.

 

My surgery is on a Friday. I am nervous about getting the care I will need in the hospital on the weekend. Can someone stay overnight with me in the hospital to advocate for me?

Yes, we will stay overnight in your room and make sure you get the care you need.


I am from out of town and have to travel by plane to my home. Can someone help me get to the airport?

We arrange transportation and will accompany you to the airport or train station and make sure you are checked in and settled safely in your seat.


I am from out of town and having a procedure. Can someone take me to my hotel and make sure I have food to eat and the supplies I need?

Yes, our chaperones will escort you to your hotel and make sure you have everything you need to begin your recovery safely and comfortably. They will even stay overnight, if necessary, until you feel comfortable being alone.